OYC Systems ("OYC Systems," "we," "us," or "our") respects your privacy and is committed to protecting the personal information entrusted to us.
This Privacy Policy explains how we collect, use, disclose, retain, and protect personal information when you visit our website, contact us, request or book an audit or consultation, become a client, or otherwise interact with OYC Systems.
Depending on how you interact with OYC Systems, we may collect:
First and last name
Email address
Telephone number
Business or company name
Business website
Information about your business, needs, current processes, or services of interest
Questions, messages, notes, or other information you voluntarily provide
Appointment, consultation, or booking information
Technical information associated with your use of our website, such as browser type, device information, IP address, referring pages, and website interaction information, where applicable
We seek to collect only the personal information reasonably necessary for the purposes described in this Policy.
We may collect personal information when you:
Submit a contact form
Request or book a free audit, consultation, or meeting
Communicate with us by email, telephone, SMS, or another communication channel
Request information about our services
Become a client of OYC Systems
Interact with our website or online services
Technical information may also be collected through cookies, analytics tools, pixels, or similar technologies where these technologies are used.
We may use personal information to:
Respond to inquiries and requests
Contact you regarding an audit, consultation, meeting, or service you requested
Schedule and manage appointments
Understand your business needs
Prepare proposals
Provide and manage OYC Systems services
Communicate with prospects and clients
Operate, maintain, secure, and improve our website and services
Maintain business and administrative records
Prevent or detect fraud, misuse, or security incidents
Comply with legal and regulatory requirements
Fulfill other purposes disclosed at the time of collection or otherwise permitted by law
We do not use personal information for materially different purposes without obtaining any consent required by applicable law.
OYC Systems may use third-party providers to operate its business and provide its services.
These may include providers of:
Customer relationship management systems
Website hosting and infrastructure
Appointment scheduling
Email, telephone, and messaging services
Payment processing
Analytics and advertising technologies
Cloud storage
Automation and artificial intelligence services
Other software and infrastructure required to provide our services
These providers may process personal information on behalf of OYC Systems where reasonably necessary to provide their services.
OYC Systems does not sell personal information.
Some service providers used by OYC Systems may process or store personal information outside Québec or Canada.
Personal information processed in another jurisdiction may be subject to the laws applicable in that jurisdiction.
OYC Systems considers applicable privacy requirements when using service providers that process personal information outside Québec.
Our website may use cookies, pixels, analytics technologies, and similar tools for website functionality, security, analytics, measurement, and advertising purposes.
Certain technologies may collect information regarding how visitors interact with our website.
Where applicable law requires consent before activating technologies that identify, locate, or profile users, OYC Systems seeks to implement those technologies in accordance with applicable consent requirements.
You may also be able to control certain cookies through your browser or available privacy controls.
OYC Systems retains personal information only for as long as reasonably necessary to fulfill the purposes for which it was collected and to satisfy applicable legal, contractual, accounting, or legitimate business requirements.
When personal information is no longer required, we take reasonable steps to securely destroy it or otherwise handle it in accordance with applicable law.
OYC Systems uses reasonable administrative, technical, and organizational safeguards appropriate to the nature and sensitivity of the personal information it handles.
However, no method of electronic transmission or storage can be guaranteed to be completely secure.
Subject to applicable law, you may have rights concerning personal information held by OYC Systems, including rights to request:
Access to your personal information
Correction of inaccurate or incomplete information
Information concerning how your personal information is handled
Withdrawal of consent where applicable
Other rights available under applicable privacy legislation
Certain computerized personal information may also be subject to portability rights where applicable legal conditions are met.
We may need to verify your identity before processing a request.
If you have concerns regarding how OYC Systems handles personal information, you may contact our Privacy Officer.
We will review privacy-related complaints and take appropriate action where necessary.
Privacy Officer / Person Responsible for the Protection of Personal Information
OYC Systems
Email: contact@oycsystems.com
Privacy questions, access or correction requests, and complaints may be directed to this address.
OYC Systems may update this Privacy Policy when its practices, technologies, services, or legal obligations change.
The current version will be published on this page with the date of its most recent update.
We use cookies and similar technologies to operate our website and, with your consent, to measure its use and support advertising. You can accept or reject non-essential technologies. See our Privacy Policy for more information. Privacy Policy